Trust is the firm belief in the reliability, truth, credibility, and conviction of someone else. It is the keystone component in building relationships, gaining conceptual agreement and gaining the benefit of the doubt. This is essential for management consultants. We don’t automatically grant or gain trust.
The reason for trust is to gain honesty from customers and thereby learn what you require to be of help to them with their needs and to create a proposal that will effectively address those needs.
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