ISO 20700:2017 Introduction

This document is based on good practice from the management consultancy industry. It includes recommendations to improve the specification, execution, acceptance of the outcome and closure of management consultancy services, based on research and the experience of a wide range of MCSPs(1) and their clients. Innovation, differentiation and ethical behavior are important parts of an MCSP’s value proposition. This document focuses only on the deliverables and outcomes of management consulting. MCSPs are free to use their own methods and approaches.

What is the idea behind ISO 20700?

This document takes the form of an easy-to-understand guidance document, written from the perspective of management consultancy. It applies to all MCSPs, whatever their size or specialism, including sole proprietors, partnerships, associations, governmental and nongovernmental organizations, internal departments of corporations, etc.

In summary, the guiding principles of this Standard are that it:

  • is written as guidance;
  • is applicable to all MCSPs;
  • applies to organizations, not their internal resources;
  • is based on outcomes;
  • protects innovation and differentiation;
  • emphasizes the importance of understanding clients’ needs;
  • is easy to understand;

ISO 20700 aims

For clients - CMC ensures

The aim of this standard is to improve:

transparency and understanding between clients and management consultancy service providers in order to achieve better results from consultancy projects.

By improving:

    • quality,
    • professionalism,
    • ethical behavior and
    • interoperability of management consultancy,

This standard is intended to enhance:

    • the effectiveness of the management consulting industry and
    • accelerate the development of the profession.
Getting involved!

Inform your clients that you deliver your management consultancy services according to ISO 20700!


Spread the message:

on your website “as a provider of management consultancy services we deliver our services according to ISO 20700:2017”

on your Business card “provider of management consultancy services delivered according to ISO 20700:2017”